How do I complete PCI Compliance in MX?

Just login to MX Merchant and click on the ControlScan App


PCI Compliance can be updated through MX Merchant by installing the ControlScan app. To install the ControlScan App, first login to MX Merchant, then click Apps on the left menu, click the green Activate button found on the Control Scan tile.

Confirm Activation

Once you click on the Activate button the pop-up to the right will appear.

Clicking Cancel will take you back to the app store and will not Activate the ControlScan app.

Clicking OK will redirect you to the ControlScan landing page where you will be required to create your login information. This page will prompt them to create a new username and password then confirm their new password.

Create your Login

Once the required information has been entered you will receive the following pop up. This will pop-up is asking you to Allow or Deny MX Merchant access to the users full profile and compliance information in order to display their PCI status in MX Merchant.

Clicking Deny will not allow MX Merchant to allow re-access to ControlScan from the app and will have no data on PCI status which will result in incorrect status information.

Clicking Allow will install the ControlScan app, display the most recent status information, create notifications for PCI expiration, and provide the ability for the user to re access ControlScan from within MX Merchant.

Allowing MX Access

Once Allow is selected you will be redirected back to MX Merchant where you will see the ControlScan app is now installed.

Using ControlScan in MX

Once ControlScan is installed it can be re accessed in multiple areas of MX Merchant.

The first of which is to click on Apps in the left hand menu, hover your mouse over the ControlScan logo within the app store and click Log In as shown in the image. Once completed, your MX Merchant account will have full access to all ControlScan info.

Step 1: Log In

After clicking the Log In or Manage PCI button a new tab will open with the ControlScan page where you will need to enter the Username and password your originally created in the previous steps. Page will look like image shown on the right.

Once you enter the ControlScan Username and Password click Sign In if this is your first time signing back in you will need to go through the Initial 5 step Verification process that ControlScan requires.

Step 2: Enter and re-enter your email address

Then click the Next button at the bottom.

Step 3: Check Your Email

Now an email will be sent to the email address you entered in step 2.

Follow the Email Link

The email from ControlScan will look similar to this image. You will need to click on the first hyperlink. Doing so will open up a new tab which will continue their verification process at step 4.

Step 4: Choose 3 Unique Security Questions

3 unique security questions and the responses are required in order to move to the next step.

Once all of the questions have been selected and answered click the Next button at the bottom of the page. You will then receive a Success! Pop-up that says “Your security questions have been saved. Click Ok to set your new password.”

Step 5: Choose a New Password

Once your password has been updated and the Next button has been clicked you will receive a Success! Pop up where you will need to click the OK button again.

Agree to the Terms

You are now within the ControlScan site and will be prompted to agree to the ControlScan Terms of Use and Privacy Policy. Click on the check box to the left of the “I agree to the Terms of Use and the Privacy Policy above” Then click the blue continue button at the bottom.

Ready to Go!

Now you will see your Compliance Overview at a Glance page. This page shows the Overall PCI Compliance Status on the left, and a Next Action button. Click on the Next Action button to start the Questionnaire if needed.

Clicking on the start your questionnaire button will automatically determine what SAQ type is needed and will walk you through the SAQ process.

Checking on your PCI Status

After you’ve installed the ControlScan app and completed your PCI Compliance questionnaire, ControlScan can be re accessed from MX Merchant. Simply click on Settings in the left hand menu, select the Compliance tile, and click on the green Manage PCI button. This section will detail your current PCI Compliance status.