Why are Lodging/Auto-Rental merchants different?Many merchants and customers are unaware that Lodging and Auto-rental companies have different requirements for credit card processing. You may be asking yourself… why? The main reason is due to the fact that these merchant types allow for credit cards to have extended authorizations. Think about the last [...]
To set the stage – there are two distinct portions of any credit card transaction. The first is known as the authorization, which happens in real-time, when you swipe/dip/key the card into your system. You’ll receive a real-time response from the card-issuing bank of “approved” or “declined”. The second step [...]
What's the deal with EMV for Restaurants?EMV cards (otherwise known as “Chip” cards) are the way of the future. If you haven’t seen them already, you will soon as merchants are required to start accepting EMV transactions in October of 2015. For many retailers, this transition will be easy and smooth. [...]
A voice authorization occurs when your customer’s issuing bank is requesting more information about a transaction before approving. Often times, your terminal will prompt you for a Voice Authorization when a customer’s credit card has been recently compromised due to fraud, or if they’re purchasing a good/service that falls outside [...]