Clover Software Service Plans
Learn more about Clover Software plans, and see what is in each level of Clover software in one easy visual.
Please note, these fees are assessed by Clover, and Dharma has no control over plans, pricing, or ancillary fees.
Clover Plans Overview
Clover offers five plans, each of which serves different sets of Clover equipment. With all plans, you can track sales from anywhere, on a computer or using your smartphone and all plans include cloud backup. All five payment plans come with the ability to accept magstripe, EMV chip, and NFC transactions, as well as recording cash and check sales. (You’ll need compatible Clover hardware to accept EMV/NFC transactions and checks. You may also want to connect an optional cash drawer if you accept cash.)
The plans also include basic employee management for tracking shifts and setting role permissions so that employees can only access the functions necessary to complete their jobs. Each plan comes with 24/7 customer service.
The plans are:
- Payments: Smart, cloud-based payments, employee and customer management on one device
- Essentials: All the features of Payments, plus inventory and order management on one device, and can act as a cash register replacement
- Register: All the features of Payments and Essentials, plus full-featured POS, with enhanced inventory and order management
- Counter Service Restaurant: Full-featured POS designed for counter service restaurants with tools to engage guests while maximizing efficiency and increasing accuracy
- Table Service Restaurant: All in one POS specifically for table service restaurants that drives revenue by optimizing your guest’s experience across ordering, fulfilling, and paying at the table
Payments
This entry-level software plan is available for the Clover Mini, Flex, Flex Pocket, and Go. It offers only the basics: payment acceptance and reports. “Payment acceptance” includes the ability to capture digital signatures and to track cash. Payments Plus does not include inventory capabilities or item-level data, so if you need to track products and manage in-stock inventory, this isn’t the right software plan for you.
Choose Payments if: You only want to use your Clover for basic payment acceptance. You don’t need to manage inventory and have no need for advanced functions. This plan is ideal for small shops and businesses that are looking for a no-fuss way to take credit cards.
Essentials
Essentials is Clover’s ‘cash register replacement’ plan. It can replace your old low-tech cash register while providing additional functions like basic inventory and order management. The plan is available for Mini, Flex and Flex Pocket, and includes all of the features of Payments as well as additional functions.
The plan includes basic inventory management (item level entry and the ability to set and manage categories) but does not allow for more detailed inventory tracking. It also supports connecting an optional handheld barcode scanner if you prefer to scan barcodes to ring up customers. It does not support weight scales for selling items by weight, such as produce or frozen yogurt.
While Essentials can access the Clover App Market, app selection is more limited than with the full Register plan.
Choose Essentials if: You’re new to using a POS system and don’t want the expense of all the advanced features, or if you’re familiar with POS systems and just want basic inventory management capabilities along with payment acceptance.
Register
Register is Clover’s complete POS software with enhanced inventory and full order management. It’s available for Mini, Flex, Flex Pocket, and Station and boasts full access to the hundreds of apps in Clover’s App Market. It includes all of the features of Essentials in addition to advanced functions not available in the lower level plans.
The full inventory management functions include enhanced modifiers, variants, item-level cost and profitability tracking, and the ability to create combinations of items.
Register is the only plan that allows you to connect a weight scale, so if you want to use Clover to sell produce, frozen yogurt, or other weight-based items, this is the plan you’ll need. Register also allows you to send orders to a kitchen printer or kitchen display, making it the more feature-rich choice for restaurants.
Choose Register if: You want a full-featured POS system or have more advanced needs, particularly in food service. Register is also a good choice if you plan to customize your POS system using third-party apps.
Counter Service Restaurant
Counter Service Restaurant is Clover’s full-featured POS designed for counter service restaurants with tools to engage guests while maximizing efficiency and increasing accuracy. It’s available for Mini, Flex, and Station and boasts full access to the hundreds of apps in Clover’s App Market. Counter Service Restaurant is designed for food service where customers order independently of food delivery, and allows you to move lines faster, make ordering easier, satisfy customer requests, and improve your overall speed of service. You can take orders quickly, accept payments easily and run your business efficiently with a powerful POS, counter‑optimized device and robust business management tools.
With Counter Service Restaurant, you can let guests handle payments, and set up pre-set tip amounts and applicable tax rates so guests can handle payments while you focus on their orders.
Choose Counter Service Restaurant if: You want a full-featured POS system or have more advanced needs, particularly in a location where customers order and pay at one station, and receive food elsewhere. Counter Service Restaurant is also a good choice if you plan to customize your POS system using third-party apps.
Table Service Restaurant
Table Service Restaurant is Clover’s full-featured POS designed to help you run the full house, front to back. Table Services allows you to customize floor plans, manage tables and guests, send orders from your Clover device to the back of the house, and preauthorize payments or bar tabs. It’s available for Mini, Flex, and Station and boasts full access to the hundreds of apps in Clover’s App Market.
For guests dining in, they can scan a QR code to browse through your digital menu, then order and pay—all online, from the safety and convenience of their mobile devices. For online ordering, you can receive orders directly from the web page Clover creates for you, or from the Clover app. Online ordering for pickup takes seconds to set up, and syncs in real time.
Choose Table Service Restaurant if: You want a full-featured POS system that includes the need to separate order taking and management from food preparation and food payment, or have more advanced needs. Table Service Restaurant is also a good choice if you plan to customize your POS system using third-party apps.
Healthcare Merchants, please note: Clover has restricted their Healthcare App to only the Flex and Mini. Also, Clover does not allow devices running the Healthcare App to also run inventory and order management, meaning you cannot manage retail sales effectively on a Healthcare App device. This is not a Dharma limitation, but rather a choice made by Clover. We regret any inconvenience this may cause.
Clover for Healthcare is $0.00 for the first device, and $11.99 / month for each additional device.
Clover Platform Fees
Every Clover account has three fees assessed per Merchant ID for access to the Clover platform
These fees are charged by Clover, not Dharma, for access and use of the Clover platform. These fees apply to all accounts using Clover.
- Clover Merchant Platform Fee – $5.00 / Merchant ID
- Clover Data Security Fee (TransArmor) – $5.00 / Merchant ID
- Clover Non-Swiped Authorization Fee – $0.03 / authorization for cards keyed in instead of swiped
Please Note: Clover may alter, increase or change fees from time to time. Dharma has no control over these fee adjustments.
Clover Service Plans Matrix
A handy graphical overview of the plans, supported equipment, and features offered in each level.
Payments | Essentials | Register | Counter Service Restaurant | Table Service Restaurant | |
Recommended Devices | Go*, Flex, Mini | Go*, Flex, Mini | Station Duo, Station Solo, Mini, Flex | Station Duo, Station Solo, Mini, Flex | Station Duo, Station Solo, Mini, Flex |
Cost | $0.00 for first device / $11.95 for each additional device | $14.95 for first device / $11.95 for each additional device | $49.95 for first device / $19.95 for each additional device | $59.95 for first device / $19.95 for each additional device | $89.95 for first device / $19.95 for each additional device |
Payments & Support | |||||
Accepts all credit & debit cards | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
24/7/365 Support | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Employee Management | |||||
Shifts – Employee clock in/out | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Employees – Create roles, employees, and set permissions | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Customer Engagement | |||||
Promos – Engage and retain customers with promotional offers | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Rewards – Create a simple, customized loyalty program | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Feedback – Collect feedback from your customers | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Customers – Manage your customer database | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Inventory Management | |||||
Simple Items – Menu and inventory items | ✔️ | ✔️ | ✔️ | ✔️ | |
Item Categories – Group items into categories | ✔️ | ✔️ | ✔️ | ✔️ | |
Stock Tracking – Track stock of items | ✔️ | ✔️ | |||
Item Modifiers – Menu item modifiers to customize item preparation | ✔️ | ✔️ | ✔️ | ||
Item Variants – Define item attributes to create every possible item variant | ✔️ | ||||
Cost Tracking – Define and track cost of menu / inventory items | ✔️ | ✔️ | ✔️ | ||
Item Exchange – Exchange sold items of the same price for a different item | ✔️ | ✔️ | ✔️ | ||
Order Management | |||||
Create, save, pay refund items on orders | ✔️ | ✔️ | |||
Item level tax calculations | ✔️ | ✔️ | |||
Discount individual items or orders | ✔️ | ✔️ | |||
Order numbers – Automatic order numbers for easy tracking | ✔️ | ✔️ | |||
Notes on Orders =Custom notes on orders sbout customers, special requests, etc. | ✔️ | ✔️ | |||
Order Types – Define order types, e.g. To Go, Delivery | ✔️ | ||||
Reporting | |||||
Sales / Payments reporting | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Product Mix reporting (sales by items, categories, modifiers, etc.) | ✔️ | ✔️ | ✔️ | ✔️ | |
Tax reporting | ✔️ | ✔️ | ✔️ | ✔️ | |
Revenue Class reporting, e.g. sales by wine, liquor, beer | ✔️ | ✔️ | ✔️ | ✔️ | |
Item Cost reporting | ✔️ | ✔️ | ✔️ | ||
Sales by Order Type reporting | ✔️ | ✔️ | ✔️ | ||
Future Restaurant reporting | ✔️ | ✔️ | ✔️ | ||
Counter and Table Restaurants | |||||
0pen tabs – open bar tabs with our without pre-authorized cards | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Menu management | ✔️ | ✔️ | |||
Bill splitting options | ✔️ | ||||
Table mapping – arrange tables and floor plans | ✔️ | ||||
Table side ordering, firing, and payment | ✔️ | ||||
Scan to Pay (QR code on bill) | ✔️ | ||||
Additional Features | |||||
Discount-based awards | ✔️ | ✔️ | ✔️ | ||
Customer-facing display (tethered) – Customer-facing Clover Mini | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Item level rewards | ✔️ | ✔️ | ✔️ | ✔️ | |
Access to Clover App Market apps | ✔️ | ✔️ | ✔️ | ✔️ | |
Remote order printing – Print order receipts to kitchen or bar printers | ✔️ | ✔️ | ✔️ | ||
Support for larger 11.6″ touch screen | ✔️ | ✔️ | ✔️ | ||
Weight scale support/integration with orders | ✔️ | ✔️ | ✔️ |
* Clover Go is a hardware reader, not a device, so additional device fees do not apply to Clover Go. Also note that, for Register, Counter Service and Table Service, you may use Clover Go in addition to Flex, Mini and Stations, but Go cannot be the only device on the plan.