...a fraudulent card. As a merchant, you want to do everything in your power to reduce that risk. There are no guarantees, but using the AVS (Address Verification System) can...
View FAQWhat is Address Verification?
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PIN Debit vs. Signature Debit
...+ $0.21 0.80% + $0.15 Which Costs Less – PIN or Signature? We know that’s what is top of mind – which costs me less as a merchant to accept?...
View FAQIs there a long-term contract?
Dharma is proud to report that our merchant accounts have no long-term commitments. When you sign up for a new account with Dharma, you’re free to exit our relationship at...
View FAQWill I need to provide my Social Security Number?
Yes, you will. As a financial institution, we’re required per the Patriot Act to verify the identity of any individual opening a new merchant account. You can read through the...
View FAQChargeback Ratios
...be considered an acceptable chargeback ratio, per Visa/MC standards. Dharma is able to board merchants with chargeback ratios up to 0.50% by count. So, for a merchant processing 1000 sales...
View FAQRefund Ratio
...be considered an acceptable refund ratio, per Visa/MC standards. Dharma is able to board high-risk merchants with refund ratios up to 12.00% by count. So, for a merchant processing 500...
View FAQWhat is NFC (Near Field Communication) and what is Apple Pay?
...industry, NFC is used to securely transfer sensitive credit card data in a wireless format, quickly and easily. That’s NFC’s job! As a merchant, it’s important that your equipment is...
View FAQClover Returns
...another Clover restriction is that devices are non-transferable between merchant service providers. So Clover equipment purchased from Dharma can only be used with a Dharma account, it cannot be repurposed...
View FAQWill my terminal become outdated?
...that are set by Visa/Mastercard. For example – all merchants will be required to have EMV-equipped terminals by 2015. (You can learn more about EMV here.) Since this requirement was...
View FAQWhat makes a POS different from a credit card terminal?
...is simply to process credit cards. Point-of-Sale systems are different. The job of the POS isn’t just to process credit cards, but helps the merchant manage their business by providing many...
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