Who do I call for support?

Do you need immediate support? See below for 24-hour help lines to get your business processing credit cards as quickly as possible. The number you’ll need to call depends on your Merchant ID or the type of support you require:

• Merchants with Priority Payments: Merchant ID begins with 8739, you’ll call 855-813-5293
• Merchants with Priority Payments: Merchant ID begins with 518 or 554, you’ll call 800-935-5961
• Merchants with Worldpay: Merchant ID begins with 295, you’ll call 877-776-3706
• Merchants with Nuvei: : Merchant ID begins with 631, you’ll call 877-772-3346
• Merchants with Select Bankcard: Merchant ID begins with 554 or 454, you’ll call 855-943-5763
• Merchants with an Authorize.net gateway: you’ll call 877-447-3938
• Merchants with an NMI gateway: you’ll call 847-352-4850 x2
• Merchants needing MX Merchant support: you’ll call 844-647-3616, Monday to Friday 8.00am to 7.00pm ET
• Merchants needing Sysnet / PCI Protection PCI Compliance support: you’ll call 888-543-4743, Monday to Friday 8.30am to 8.00pm ET